Call: 1-877-534-2772, Option 1
Fax: 1-803-763-2010
Email Addresses:
General Inquiries - tpaoperations@tpadministrator.com or Click here to use the online form.
Webinar Questions and Issues - webinar@tpadministrator.com
Dispute Attachments - disputes@tpadministrator.com
Write:
Regular Mail
Palmetto GBA
TPA Support Center
P.O. Box 100275, AG-507
Columbia, SC 29202-3275
Express Mail
Palmetto GBA
TPA Support Center, AG-507
2300 Springdale Drive, Bldg. One
Camden, SC 29020
TPA Support Center Hours of Operation
The TPA staff is available Monday – Friday 8am to 7pm ET, with the exception of our corporate observed holidays.
Holiday Schedule
| HOLIDAY | Calendar Year 2019 | Calendar Year 2020 |
| New Year’s Day |
January 1 |
January 1 |
| Martin Luther King Day |
January 21 |
January 20 |
| Memorial Day |
May 27 |
May 25 |
| Independence Day |
July 4 |
July 3 |
| Labor Day |
September 2 |
September 7 |
| Thanksgiving Day |
November 28 |
November 26 |
| Day after Thanksgiving |
November 29 |
November 27 |
| Christmas Eve |
December 24 |
December 24 |
| Christmas Day |
December 25 |
December 25 |
Note: Scheduled holidays occurring on Saturday will be observed the preceding Friday, and holidays occurring on Sunday will be observed the following Monday.